Helen’s Story: How an 88-Year-Old Woman Found Joy in Hearing Again
I’ll never forget the first time I met Helen. She was 88 years old, full of life, laughter, and wisdom, but she had been living in near silence for years. Her hearing loss had created a wall between her and the world — one that even the most expensive hearing aids couldn’t seem to break through. But what stood out to me most wasn’t her age or her struggle — it was her spirit. Helen had this spark in her, and I could tell she hadn’t given up on finding a solution.
When she first tried FLO-TruBalance® 1.0, I remember watching her face closely. She adjusted it gently over her ears, and within seconds, I saw something shift. Her eyes widened, then filled with tears. It wasn’t just that she could hear again — it was that she could connect again. She turned to me and said softly, “I can hear you. I can actually hear you.” It was one of those moments that reminds you why you do what you do.
Helen later told me that for the first time in years, she could enjoy her favourite music, talk to her friends at the senior home, and even hear the birds outside her window. She called her daughter the next day and said, 'I can finally hear your voice clearly again.' That moment changed her life — and it reminded me how powerful human connection really is.
Since that day, Helen has become one of my biggest supporters — my cheerleader. I often share her story at events because seniors connect to her immediately. She represents hope, resilience, and proof that technology doesn’t have to be intimidating or expensive to make a difference. At every presentation, when I tell her story, I see people’s faces light up. They see themselves, their parents, or someone they love in Helen’s story.
For me, Helen’s journey is what FLO-TruBalance® is all about — giving people back something they thought they’d lost forever: the joy of hearing, the ability to connect, and the confidence to live fully. It’s not just about sound clarity; it’s about restoring moments that matter — conversations, laughter, and love.
If you or a loved one are struggling with hearing loss, I’d love for you to experience what Helen did. Visit www.theinnerflo.com to learn more about FLO-TruBalance® products and how it’s changing lives across Canada and beyond.
— Michael Leung
Founder & CEO, The Flo Group